to join our team. The ideal candidate will have strong customer service skills, a passion for hospitality, and the ability to interact with guests to ensure they have a memorable experience.
Key Responsibilities:
Greet and assist guests during check-in and check-out processes.
Respond to guest inquiries and resolve complaints in a timely and professional manner.
Provide information about hotel services, facilities, and local attractions.
Coordinate with various hotel departments to meet guests' needs.
Upsell services, amenities, and packages to enhance guest experience.
Maintain records of guest preferences and feedback.
Ensure guests have a comfortable and pleasant stay, exceeding their expectations.
Qualifications:
A degree in hospitality, business, or a related field is preferred. (Relevant experience will be considered.)
Excellent spoken and written English is essential.
Previous experience in sales or customer-facing roles (e.g., sales girl, retail, or hospitality) is a plus.
Strong communication and interpersonal skills.
Ability to handle guest complaints with patience and professionalism.
Excellent problem-solving skills and attention to detail.
Professional appearance and demeanor.
Job Type: Full-time
Pay: ?10,000.00 - ?20,000.00 per month
Benefits:
Food provided
Work Location: In person
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