Guest Relation Executive Job in The Bhawanipur House c/o Prakash Group

Guest Relation Executive

Year WB, IN, India

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Job Description

We are seeking a charismatic and customer-focused Guest Relations Executive to enhance our guests' experiences from arrival to departure. The ideal candidate will be responsible for greeting guests, managing reservations, addressing concerns, and ensuring a seamless cafe experience.

Key Responsibilities:

Warmly

welcome guests

and assist with seating arrangements.

Manage

reservations

and ensure efficient table turnover.

Handle

guest inquiries

regarding menu, services, and special requests.

Address and resolve

customer complaints

professionally.

Coordinate with the

kitchen and service staff

to ensure timely service.

Maintain a

guest database

for personalized experiences.

Organize

VIP and special event bookings

.

Monitor

customer satisfaction

and suggest improvements.

Assist in

social media engagement

and online reviews.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Application Question(s):

What are the languages are you proficient in? How many years of experience do you have?
Education:

Bachelor's (Preferred)
Work Location: In person

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Job Detail

Job Id

JD4092550
Industry

Not mentioned
Total Positions

1
Job Type:

Full Time
Salary:

Not mentioned
Employment Status

Permanent
Job Location

WB, IN, India
Education

Not mentioned
Experience

Year

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