Job Description

Key Responsibilities:

Greet and welcome patients, visitors, and guests warmly at the hospital reception and waiting areas. Assist patients and families by addressing queries, providing information, and guiding them through hospital facilities and processes. Communicate clearly and effectively . Coordinate with clinical and administrative departments to facilitate smooth patient admissions, discharge, and appointments. Handle patient feedback and complaints professionally, escalating issues when necessary. Maintain accurate records of visitor logs and patient interactions. Support hospital events and initiatives aimed at improving patient experience and engagement.
Required Qualifications & Skills:

Minimum educational qualification: Bachelor's / Master degree preferred. 1 to 3 years of experience in guest relations, front desk, or customer service roles (healthcare experience preferred). Excellent interpersonal and communication skills. Basic computer skills for documentation and communication. Immediate joiner Preferred
Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

Food provided Health insurance Leave encashment Provident Fund
Schedule:

Fixed shift
Work Location: In person