Job Description

1. Greet and assist clients, guests, and residents at the property or sales office.

2. Manage appointment scheduling for site visits, property viewings, or resident meetings.

3. Ensure smooth check-in and onboarding of new tenants, clients, or homeowners.

4. Provide property-related information and resolve client queries with professionalism.

5. Coordinate with sales, leasing, facility, and maintenance teams to deliver seamless service.

6. Maintain the guest/client database and feedback records.

7. Prepare welcome kits and ensure high service standards during site visits or handovers.

8. Handle complaints, escalate issues when needed, and ensure timely resolution.

9. To carry out other tasks as assigned by the Management from time to time.

Qualifications & Knowledge

Any Graduate degree preferably in Hospitality or equivalent.

2-3 years of experience in guest relations, customer service, or front office roles.
Experience in real estate, hospitality, or property management preferred.

Knowledge &Skills

Excellent communication and interpersonal skills. Professional appearance and good presentation skills, time management, knowledge of the real estate industry, proficiency in MS Office.

Job Types: Full-time, Permanent

Pay: ₹300,000.00 - ₹400,000.00 per year

Benefits:

Health insurance Leave encashment Provident Fund
Work Location: In person

Speak with the employer

+91 9967054574