Job Description

Responsibilities :

Warmly welcome guests upon arrival and assist with check-in and check-out procedures. Address guest inquiries, complaints, and requests in a professional and timely manner. Provide information about hotel amenities, services, and local attractions. Coordinate with other departments to ensure a smooth guest experience. Maintain accurate records of guest preferences, room availability, and billing details. Oversee VIP guests, ensuring their needs are met with personalized service. Collect guest feedback and take necessary steps for service recovery. Monitor customer satisfaction and suggest improvements to enhance guest experiences. Ensure compliance with hotel policies and standards.
Job Types: Full-time, Fresher

Pay: ?18,000.00 - ?30,000.00 per month

Benefits:

Food provided Provident Fund
Schedule:

Day shift Morning shift Night shift Rotational shift Weekend availability
Work Location: In person

Speak with the employer

+91 9778011957