Responsible for Smooth Check in check-out procedure
Guest management (Guest relation, Food Quality, Hygiene & cleanliness of Kitchen and Restaurant, Food, services, coordinate functions and events of the guest)
100 % Guest Satisfaction required. If any complaint it should be attended & resolved immediately. Do everything within policy to turning their moments into memories. guest reviews & ratings (Min 10 no 5*/ week)
Responsible for Zero Guest complaint
All decisions should made in the best interest of the Resort and management
Timely reporting of all issues to the management
Manage the work of other support staff during their leave.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹16,000.00 per month
Benefits:
Food provided
Schedule:
Day shift
Night shift
Supplemental Pay:
Commission pay
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
total work: 2 years (Required)
Language:
English (Required)
Hindi (Preferred)
Malayalam (Required)
Work Location: In person
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