Job Description

for Guest Relation Executive for Bangalore / Goa locations -

1. Welcome guests during check-in and give a fond farewell to guests while checkout.

2. Handling guest complaints and concerns in an efficient and timely manner.

3. Overseeing VIP guests, arrivals and departures.

4. Allocate rooms to all arriving guests.

5. Maintain up-to-date information on room rates, current promotions, offers and packages.

6. Coordinate with housekeeping for clearing of rooms.

7. Collect Guest feedback during guest departure along with his likes and dislikes.

8. Perform basic cashier activities as and when required.

9. Maintain guest lockers for safe custody.

10. Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

Health insurance
Experience:

Front desk: 2 years (Preferred)
Work Location: In person