Welcome and assist clients, visitors, and guests during property visits and events.
Coordinate with the sales team to arrange property tours, presentations, and meetings.
Provide accurate information about projects, amenities, pricing, and availability.
Ensure a positive and professional guest experience from entry to exit.
Handle client inquiries (in person, phone, or email) promptly and courteously.
Maintain guest records, feedback, and follow-ups to support sales conversions.
Assist in organizing customer engagement activities, site events, and promotional activities.
Liaise with internal teams (sales, marketing, administration) to ensure smooth client handling.
Uphold the company's image and values in all client interactions.
Key Requirements
Bachelor's degree in Hospitality, Business, or related field.
2-5 years of experience in guest relations, hospitality, or real estate customer service.
Excellent communication and interpersonal skills.
Strong customer service orientation with a pleasing personality.
Ability to multitask, prioritize, and handle client concerns effectively.
Proficiency in MS Office and CRM systems.
Fluency in English and [local language] preferred
Job Types: Full-time, Permanent
Pay: ₹400,000.00 - ₹600,000.00 per year
Benefits:
Health insurance
Provident Fund
Work Location: In person
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