Job Description

Role : Guest Relation Executive

Qualification : Graduate

Experience : 2 Years

:

1. Attending Incoming & Outgoing calls with proper etiquettes and maintaining


records for them.





2. Responding the telephonic call and carry out the conversations politely and timely


manner





3. Handling multiple telephone lines in timely manner and direct the calls to the


concerned person / extension





4. Differentiating the incoming calls and walk-ins and handle them appropriately





5. Greeting and assisting visitors and Guests





6. To sort out incoming mails at enquiry inbox and distribute to the concerned


Department / Executive and responding them in case of customer enquiries





7. To do the data entry, prepare presentations, make reports whenever required by the


team





8. To perform other administrative work like supervision on Housekeeping and other


administration purchases viz. stationery items, eatables, flowers or bouquets etc.


whenever required





9. Being the mirror of the organization, to behave in a very professional manner and


always acquiring the professional ethics





10. Taking care of dispatch, keeping records for incoming and outgoing Letters





11. Maintaining of Stock Registers (First aid, Stationery, etc.)





12. Updating Inventory received and other work





13. Maintaining the files, records and documents as required





14. Handling Telephonic and Walk-in enquiries