Job Description

Job Title:

Guest Relation Executive (GRE)

Job Summary:

We are hiring a

Guest Relation Executive (GRE)

to welcome guests, assist with their needs, and ensure a high level of customer satisfaction. The ideal candidate will have a friendly personality, excellent communication skills, and a strong customer service attitude.

Key Responsibilities:

Greet guests warmly and ensure a pleasant experience Handle guest check-ins and check-outs smoothly (if in a hotel) Manage guest queries, feedback, and complaints with professionalism Coordinate with other departments for guest needs Maintain records of guests and manage reservations Promote hotel/restaurant services and facilities to guests Ensure lobby/front desk area is neat and welcoming Upsell products or services when appropriate
Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

Day shift
Experience:

Guest relations: 3 years (Required)
Work Location: In person

Speak with the employer

+91 9990904924