Job Description

We are looking for a

Guest Relation Executive

to create a positive first impression and ensure excellent client experience at our real estate office. The role involves welcoming clients, assisting with project-related queries, coordinating visits, and providing end-to-end support to enhance customer satisfaction.

Key Responsibilities

Welcome and assist clients, visitors, and investors with a professional and courteous approach. Act as the primary point of contact for client queries and ensure seamless communication. Schedule and coordinate property visits, client meetings, and events. Maintain records of client visits, feedback, and follow-ups. Provide information about ongoing and upcoming real estate projects. Ensure smooth coordination between clients and the sales/CRM teams. Manage hospitality arrangements (refreshments, seating, meeting room set-up). Handle incoming calls and emails related to guest/client inquiries. Support administrative tasks related to client servicing and office management. Maintain a welcoming and professional environment in the reception/guest area.

Required Skills & Qualifications

Graduate in any discipline (Hospitality, Business Administration, or related field preferred). 1-3 years of experience in guest relations, front office, or customer service (real estate/hospitality preferred). Excellent communication and interpersonal skills. Strong client-handling and problem-solving ability. Proficiency in MS Office (Word, Excel, Outlook). Pleasant personality, professional grooming, and customer-centric approach.
Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person