As a Guest relation Executive, you will play a pivotal role in ensuring exceptional customer service and smooth operations at the clinic's front desk. You will be the first point of contact for clients, providing them with a welcoming and professional experience. Your responsibilities will include managing appointments, handling inquiries, coordinating with other staff members, and maintaining administrative tasks. This position requires excellent communication skills, a friendly demeanor, and the ability to multitask efficiently in a fast-paced environment.
Key responsibilities:-
Greet clients and visitors with a warm and friendly attitude as they arrive at the clinic.
Manage appointments by scheduling, rescheduling, and confirming client visits using the clinic's software system.
Answer phone calls, emails, and in-person inquiries promptly and courteously, providing accurate information about services, pricing, and scheduling.
Maintain cleanliness and organization at the front desk area, ensuring a professional and inviting atmosphere.
Process payments for services rendered, accurately recording transactions and providing receipts to clients.
Coordinate with clinic staff to ensure smooth flow of appointments and address any client concerns or special requests.
Assist in maintaining inventory of clinic supplies and restocking as needed.
Adhere to Pachouli's policies and procedures, including confidentiality guidelines and safety protocols.
Handle administrative tasks such as filing paperwork, updating client records, and compiling reports as assigned.
Participate in training sessions and staff meetings to stay informed about clinic procedures and new services.
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Provident Fund
Work Location: In person
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