Guest Relation Associate Job in Hotel Royal retreat

Guest Relation Associate

Year Sambalpur, OR, IN, India

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Job Description

Guest Welcome & Engagement:

Greet and assist guests during arrival, departure, and throughout their stay, ensuring personalized recognition for VIPs/regulars.

Information & Assistance:

Provide accurate details on hotel services, amenities, local attractions, and coordinate special requests (transport, dining).

Issue Resolution:

Address complaints, feedback, and concerns promptly, tactfully, and efficiently, seeking satisfactory resolutions.

Coordination:

Liaise with Front Office, Housekeeping, F&B, etc., to fulfill guest needs.

Feedback & Records:

Collect guest feedback, maintain records of preferences, and support loyalty programs.

Lobby Presentation:

Ensure guest areas are clean, well-presented, and welcoming.
Job Types: Full-time, Permanent, Fresher

Pay: ?9,000.00 - ?14,000.00 per month

Benefits:

Food provided
Work Location: In person

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Job Detail

Job Id

JD4882133
Industry

Not mentioned
Total Positions

1
Job Type:

Full Time
Salary:

Not mentioned
Employment Status

Permanent
Job Location

Sambalpur, OR, IN, India
Education

Not mentioned
Experience

Year

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