Job Description

KEY RESPONSIBILITIES

Responding to customer inquiries via social media, email, and WhatsApp chat in a professional and timely manner. Providing product recommendations and assisting customers with their purchases. Resolving customer complaints and return/replacement issues to ensure a positive experience. Assisting in collaborating with social media influencers to promote the brand. Maintaining accurate records of customer interactions and transactions in MS Excel. Contributing ideas for improving customer service processes and overall customer satisfaction.

Desired Skills and Experience

MS-Excel, Problem Solving, Client Relationship

English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken)

Conflict Management

3-4 years of experience in Guest relations management.

Friendly, confident, and community-driven individuals

Job Type: Full-time

Pay: ?18,000.00 - ?25,000.00 per month

Schedule:

Day shift
Supplemental Pay:

Overtime pay
Work Location: In person

Speak with the employer

+91 9810935247
Expected Start Date: 09/06/2025