Job Description

Job Title:

Guest Service Associate - Receiving / Stores Assistant

Department:

Stores & Purchasing

Reports To:

Purchasing Manager

Job Summary:

The GSA - Receiving/Stores Assistant is responsible for assisting in the receipt, inspection, storage, and issuance of all goods and supplies for the hotel. This role ensures that materials are handled as per quality and quantity requirements, stored properly, and issued to departments in a timely and accurate manner while maintaining hotel policies and hygiene standards.

Key Responsibilities:

Receiving Duties:

Receive all incoming goods, verify quantities and specifications against purchase orders. Inspect products for quality, expiry dates, and damage before acceptance. Ensure all goods received are accompanied by proper documentation (invoices, delivery notes). Report discrepancies or damages to the Storekeeper / Purchasing Manager immediately.

Stores Duties:

Properly label, arrange, and store items in designated storage areas. Maintain cleanliness, hygiene, and safety in all storage areas as per hotel standards. Monitor stock levels and inform the Storekeeper of low inventory. Follow the First In First Out (FIFO) method to issue goods. Assist in issuing materials to various departments based on approved requisitions. Keep accurate and updated records of stock movements in the store register or PMS system.

General Duties:

Support periodic stock-taking and inventory audits. Follow hotel procurement and storage policies strictly. Ensure storage of goods complies with HACCP and food safety regulations (for F&B items). Maintain confidentiality of supplier pricing and purchasing information.

Skills & Qualifications:

High school / Diploma in Hotel Management or related field. Prior experience in receiving, stores, or purchasing in a hotel environment preferred. Basic knowledge of inventory control procedures. Ability to lift and move goods safely. Attention to detail and accuracy in record-keeping. Knowledge of MS Office and hotel inventory systems. Good communication and teamwork skills.

Work Environment:

Based in the hotel's receiving area and stores. Requires physical activity including lifting, moving, and standing for long periods. Rotational shifts, including weekends and holidays.
Job Types: Full-time, Permanent

Pay: ?16,000.00 - ?18,000.00 per month

Benefits:

Cell phone reimbursement Food provided Health insurance Paid sick time Provident Fund
Expected Start Date: 13/08/2025