Gsa Front Office

Year Chennai, Tamil Nadu, India

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Prime Function:

Ensure quality and appropriateness of customer service provided.
To maintain Front Office log book and shift reports.
Respond to inquiries and resolve problems in an effective manner.
Ensure all guests receive a swift, smooth, professional and friendly check in and check out
Ensure quality in all aspects of the job.
Maintain record of all banquet and any other functions in the hotel.
Liaise with other departments for the resolution of day-to-day administrative and operational issues.
Carry out other duties which naturally fall within the reasonable expectations of

the post.

Display a proactive approach in initiating and implementing initiatives to provide an improved service in all areas.
Liaise with Housekeeping for the Room Status.

Work Experience

Prior relevant experience of 0.6 - 2 years.
Ability to drive change and look for operational efficiencies across the network
Exceptional management and Motivational skills.
Able to work under pressure and meet deadlines
Strong leader with the ability to guide, coach, motivate and exhibition.

Benefits

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