Job Description

Location: Coimbatore, Chennai, Bangalore, Kolkata, Pune
Description: We are seeking experienced Automation Specialist who can design solutions that align
with the latest industry trends in automation. The role is about being a thought leader, problem solver
and innovator in the automation space.
Analyse customer data and identify debt categories along with Optimization, Elimination &
Automation opportunities to address the customer pain areas. Ability to understand the current tools /
application landscape, propose future state and estimate effort /FTE .
Skills Required:
5+ years of Industry Experience in IT with 2+ years hands-on experience in Data analysis,
Analytics and Automation Implementation.
Up to date with latest advancement in automation technologies and offerings in the market
such as AI / GenAI platforms, RPA / ITPA, and proactively suggest their adoption
Knowledge of ITSM tools, SLA, Estimation & Productivity.
Excellent communication skills to collaborate with cross functional teams to ensure seamless
integration of automation solutions.
Exposure to solution architecture with strong knowledge of business processes, IT systems,
trending Technologies and solutions to clients
Excellent analytical and problem-solving skills with proactive thinking.
Exposure to analytics and visualization tools (Power BI & Dashboards).
Excellent knowledge on ITIL. Certification preferred.
Certifications on Automation platforms are good to have.
Exposure on Hands-on in Estimation, Pricing & Resource Loading.
Proficiency in Excel and PPT is must.