Job Description

The Elevator Pitch: Why will you enjoy this new opportunity If you thrive in an open, innovative, technology-driven culture, VMware could be the place for you! 98% of Fortune 500 Companies use VMware Technology! The most advanced companies in the world turn to VMware to manage, grow, and transform their business. When you work here, you\'re connected to a global community of innovative, empowered employees working together to solve the most critical technology challenges. With End User Computing (EUC) unit at VMware, we are in the business of helping customers bring Business Mobility to reality: transforming their high-demand applications, building, and leading the next-generation desktop, and helping industries shift core business processes and operations to make things happen only possible in today\'s mobile environment. With over 60,000 customers around the globe, our EUC team is helping companies deliver work at the speed of life, and our technologies are leading what\'s happening next for users across the enterprise. VMware Workspace ONE Assist is a product offering within EUC that enables IT and help desk staff to remotely support employees with device tasks and issues. This remote-first technology enables organizations to meet changing market demands and evolve from an office-centric to remote-first culture and maintain business continuity. We are searching for a talented, dynamic, hands-on Product Manager to be part of our exciting and fast-moving Workspace ONE Assist team, setting the strategy and roadmaps, collaborating closely with engineering, and delivering a best-in-class product for our customers. As you join VMware, you will help grow a company that makes meaningful and significant technology solutions and is committed to being a \'force for good\' in technology. Our mission is to become the trusted foundation for accelerating innovation in an unpredictable world. VMware software is essential for making the applications and devices your family and friends use every day a reality. Which means your work is essential for transforming everywhere! Success in the Role: What are the performance outcomes you will work toward completing In VMware, as a Senior Product Manager, you will work extensively with customers while also working cross functionally with Engineering, Product Marketing, and Sales to successfully identify market problems, define requirements for product enhancements that solve those market problems, prioritize features, and deliver the products that our customers need. Our products are growing rapidly in many directions, and you will have the opportunity to work on projects that are both compelling to you and valuable to our business. The Work: What type of work will you be doing What assignments, requirements, or skills will you be performing on a regular basis As we work with a range of leading-edge technologies, you will be continuously learning the latest developments in Anywhere workspaces, Digital Employee Experience and Remote Support tools to contribute to refining our product strategy. The essence of a product manager is to gather and deeply understand customer use cases, workflows and needs and create a prioritized set of requirements for Engineering and other parts of the organization to use to deliver a solution to customers. You will collaborate with engineers, designers, and other product managers to identify opportunities for new products, features, integrations, or improvements. For effective collaboration, excellent written and verbal communication is essential, whether discussing with internal colleagues, up the management chain, or discussing with customers for feedback and validation. Prioritization is absolutely essential for product managers and to product development. Choosing the right priority for product enhancements and making scope tradeoffs as necessary will be key to delivering value-add features and retaining customers. Success is measured by the customer adoption of your solution. To achieve this, you will meet with customers and customer-facing teams to understand their needs and pain points, as well as with colleagues across the company to understand their plans and how we can collaborate for customer success. Required Skills Strong empathy for our customers and partners to better shape our solutions. Strong cross-team collaboration with the ability to moderate conversations across both business and technical teams. Easily handle multiple projects simultaneously with meticulous attention to detail, while never losing focus of the overall product strategy. Ability to influence people at all levels across a broad variety of job functions. Superb written and verbal communication skills characterized by clarity and brevity. Drive to achieve quick results and the capacity to assume increasing responsibility in a dynamic, constantly moving organization. Positive personality with strong interpersonal skills and an upbeat \'can-do\' attitude. Demonstrate excellent organizational skills to juggle many tasks without losing sight of what\'s most important. Creative out-of-box thinking to develop innovate solutions. Provide leadership while never forgetting that you\'re a team player. Demonstrate analytical skills and a natural predisposition toward data-driven decision making. You should nevertheless be able to make reasoned decisions in situations of uncertainty or imperfect data. What is the leadership like for this role What is the structure and culture of the team like We believe in collaborative, autonomous teams dedicated to achieving our customer\'s goals. As a Senior Product Manager, you will be working with other senior leaders within the Product management team and closely collaborating with engineering, release management, marketing, and other teams to define, guide, and drive value and success of the overall Workspace ONE Assist product. The Workspace ONE Assist team is a dynamic team with a variety of skills, knowledge, and backgrounds. The team is distributed across United States and India. The team culture is one of continuous learning, collaboration, and respect. As a distributed team, we respect time zones, working hours and leverage a modern workspace solution to connect and help you do your best work. We are passionate about building valuable software and software teams set up for long term success. We have a bias towards action and love to test ideas so we can learn and improve. We have learned that being empathetic, inclusive, and kind empowers people to achieve greatness. We look forward to welcoming new team members! The role is considered flexible and will be a mix of working from a local VMware office and remote depending on your preferences and the arrangements determined with your future manager. You will be expected to live within a reasonable non-daily commute of the office. Our team operates on a remote-first basis, but is primarily located in Chennai, India, and the United States. You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting. Employee Stock Purchase Plan Medical Coverage, Retirement, and Parental Leave Plans for All Family Types Generous Time Off Programs 40 hours of paid time to volunteer in your community Rethink\'s Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities Financial contributions to your ongoing development (conference participation, trainings, course work, etc.) Wellness reimbursement and online fitness and wellbeing classes VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what\'s possible today at http://careers.vmware.com. Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

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