Job Description

The Black Steel is fast-growing bespoke lighting brand known for our functional, industrial designs and personalized service. Based in Delhi, we cater to high-end homeowners and interior designers, offering design-led lighting with a focus on quality, craft, and client experience.

Key Responsibilities:

Coordinate between sales, production, and logistics teams to ensure timely delivery of client orders. Assist in managing client communications during the production and delivery process. Monitor project timelines and identify potential delays or bottlenecks. Support vendor management and ensure quality compliance for outsourced components. Maintain records of costs, expenses, and materials for tracking operational KPIs. Assist in packaging coordination, order tracking, and dispatch planning. Contribute to marketing and sales campaigns when needed. Identify gaps in operational workflows and suggest improvements. Support showroom walk-ins, B2B follow-ups, and client servicing.

Requirements:

2-3 years of experience in sales coordination, workshop or operations roles, preferably in manufacturing, interiors, or design-led businesses. Strong communication and coordination skills. Organized, process-oriented, and able to multitask. Proficient in Excel, Google Sheets, and basic CRM tools. Comfortable in a fast-paced, hands-on work environment.

What We Offer:

A collaborative work environment within a creative industry. Opportunity to work closely with founders and influence growth strategy. Monthly incentive based on performance and impact. Exposure to design, manufacturing, and premium clientele. Career progression as the brand scales.
Job Type: Full-time

Pay: ?17,412.03 - ?24,025.67 per month

Experience:

Team management: 3 years (Preferred) Operations management: 2 years (Preferred)
Language:

Fluent English (Required)
Willingness to travel:

25% (Preferred)
Work Location: In person

Expected Start Date: 22/07/2025