Urgent Hiring For Customer 9953611851
Job Description
COLL HR SAWIKA 9953611851
Establish best practices through the entire technical support process
Follow up with customers to identify areas of improvement
Develop daily, weekly and monthly reports on help desk team’s productivity
Provide customer feedback to the appropriate internal teams, like product developers
Requirements
Proven work experience as a Help desk manager
Hands on experience with help desk and remote control software
Solid technical background with an ability to give instructions to a non-technical audience
Customer-service oriented with a problem-solving attitude
Excellent written and verbal communications skills
Team management skills
BSc degree in Computer Science, Information Technology or relevant field
Job Type: Full-time
Skills Required
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Job Detail
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Job IdJD483529
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IndustryBPO/ITES
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Total Positions16
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Job Type:Full Time
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Salary:20000-25000
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Employment StatusPermanent
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Job LocationDELHI, India
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EducationAny Graduate
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Experience0 - 1 Year
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Apply ByFeb 11, 2020
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Job Posting DateNov 13, 2019