Job Description

Group Manager - Procurement Services - ITeS/BPO/KPO - 10+ years - Pune
Location - Pune (US Shift)
We are hiring a Group Manager - Procurement Services to lead strategic sourcing operations for US-based clients. This role involves driving procurement excellence, managing supplier performance, and leading high-performing teams in a global delivery model.
Your Future Employer - is a global BPM leader delivering value-driven procurement solutions to Fortune 500 clients through technology, domain expertise, and operational excellence.
Responsibilities -

• Developing and implementing procurement strategies aligned with client goals.
• Managing end-to-end procurement processes including RFx, negotiations, and contracts.
• Leading vendor performance tracking and ensuring compliance with SLAs and KPIs.
• Acting as the primary liaison for US-based clients and driving stakeholder engagement.
• Mentoring and managing a team of procurement professionals to deliver on SLAs.
• Monitoring procurement analytics and delivering strategic insights to clients and leadership.

Requirements -

• Bachelor's/Master's degree in Supply Chain, Business, or related fields.
• 8+ years of procurement experience, with 3-5 years in a managerial role in BPO/KPO.
• Hands-on experience with P2P/S2P tools like Ariba, Coupa, SAP, or Jaggaer.
• Proven expertise in category management, vendor negotiations, and client servicing.

What is in it for you -

• Leading strategic procurement initiatives for global clients.
• Fast-tracked career growth in a leadership role within a reputed global setup.
• Exposure to next-gen procurement technologies and global delivery models.

Reach us - If you think this role is aligned with your career, kindly write to me at along with your updated CV for a confidential discussion on the role.
Disclaimer - Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging, memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Note - We receive a lot of applications daily. Please assume your profile has not been shortlisted if you do not hear from us within 1 week. Your patience is highly appreciated.
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Profile Keywords - Crescendo Global, Procurement, Strategic Sourcing, P2P, S2P, Procurement Operations, Vendor Management, Category Manager, Supply Chain, cost reduction, process improvement, SAP, Oracle