Job Description

15 - 25 Years
1 Opening
Trivandrum

Role description

Role Proficiency:



Provide leadership to a sales support function in all dimensions to effectively collaborate with client partners delivery leaders Services and other functions to provide timely support for all sales requirements. Work on optimizing sales support processes tools and procedures to ensure smooth team operations and effective collaboration



Outcomes:



Main point of liaison for Delivery Leaders and Client Partners for sales support services

Prioritization and management of opportunities/proposal requests received work intake planning and execution to meet the demand

Suggest and implement new processes tools and procedures for better functioning of the team

Determine the resource needs in accordance to sales demand plan and recruit suitable talent to meet the demand

Overall responsibility for the quality of deliverables and performance of the team

Set clear performance goals provide timely feedback and enable appropriate learning & growth for the individual team members


Measures of Outcomes:



Productivity of sales support team

# of sales opportunities supported

# of sales opportunities won


Outputs Expected:



Leadership:



Ability to inspire
lead

organize and manage sales support function demonstrating strong program management and people management skills


Ability to effectively manage multiple responsibilities
meet deadlines and work with a clear vision of how to grow the team




Stakeholder Management:



Proactively connect with Sales teams and delivery leaders to understand sales pipeline and ensure timely support to help win business deals for both new and existing customers



Quality:



Ensure proposals delivered are of exceptional quality
identify areas for improvement and implement process optimizations



Skill Examples:



Program Management & leadership skills

People Management

A good understanding of organization's sales strategies and goals


Knowledge Examples:


A strong pre-sales background
+ Project Management experience

+ Proposal writing skills

Additional Comments:

o Experience in setting up Pharma-Regulatory Affairs teams and Pharma CoEs (Centre of excellence) for Global MNCs/ Service organizations. o Experience with off-shore development Regulatory center of excellence (CoE) o Building & managing the team of Regulatory resources for regulatory filings across US, EU, UK, APAC, Africa, CIS and LatAm markets etc. o Involved in Business Development support, CMO Interactions, QA & Commercial Inputs, Packaging improvements, and an overall oversight leadership on critical issues and streamlining processes. o Experience with Product Compliance, Product Safety, Electromagnetic Compatibility, NRTL and CE Marking. Experience in Empower is desired o Document intake, indexing, categorization, physical and electronic filing, retrieval, and file maintenance; supervising e regulatory compliance for hazardous materials, developing safety programs, conducting audits.

Skills

Drug Regulatory Affairs,Regulatory Documentation,Product Compliance

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact--touching billions of lives in the process.