Job Description

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

• Think strategically by identifying business function opportunities and the best-suited position for the function's adoption within the business partner organization. Measure adoption and work with business leaders to develop future roadmap and opportunities.
• Partner with technology leads to develop and maintain multi-year business capability roadmaps.
• Advise business engagement leads and business leaders to identify and integrate business partners' long-range plans into business capability roadmaps and priorities, as appropriate. Brief stakeholders on business partner plans and assist in the execution of said plans.
• Think strategically by identifying business function opportunities and the best-suited position for the function's adoption within the business partner organization. Measure adoption and work with business leaders to develop future roadmap and opportunities.
• Develop ideas, including digital awareness, risk assessments, business continuity, and business capability requirements.
• Partner with the project/program/portfolio management organization to ensure a healthy and well-managed initiative portfolio.
• Partner with business leadership to plan new joint initiatives, evaluate proposals, and determine how they fit into business capability roadmaps and priorities.
• Build and manage the relationship team to ensure convergence and strategic partnering with the business partner team, including working closely with respective executive leadership as executive sponsors for each business partner.
• Advocate for an awareness and focus on business partner strategic plans.
• Correlate business value and priorities to planning activities and goal setting.
• Ensure that project/program managers of business partner projects are knowledgeable about the business partner and their objectives; engage as a project/program stakeholder, including evaluating project efforts and progress against joint strategic plans and objectives.

• Be creative and innovative with regards to your knowledge and awareness of industry trends and digital advances as they relate to new opportunities and business needs.
• Evaluate joint initiatives as they relate to corporate strategy to ensure convergence and opportunities for measurable success.
• Develop a deep knowledge of the business partner's business unit and build positive relationship development, both horizontally and vertically.
• Ensure business value realization and optimization, from value plans through consultancy, business case development, financial awareness, managing expectations, and identifying opportunities to add value.
• Serving as Program Advisor to Senior Leaders and hand-selected Black Belt mentors in the certification and project execution efforts for Six Sigma and Lean Certifications.
• Developing and implementing our process standards playbook to align with industry best practices, i.e., International Organization for Standardization (ISO), including:
• Developing, implementing, and governing ML's processes against American Productivity & Quality Center (APQC) framework.
• Establishing a process publishing & managing changes framework, driving ease of discovery by the organization.

• MBA or related qualification.
• Graduate degree or progressive educational certificate.
• 15+ years of functional experience in the business function.
• 10+ years of experience facilitating the development and implementation of business initiatives and projects, based on management objectives.
• Ability to listen, build rapport, and credibility as a strategic partner vertically within the business unit, as well as with leadership and functional teams.
• Ability to map joint organizational vision and long-term thinking, imagination, and idea generation.
• Experience leading and managing a team of business process engineers, experts, and evangelists.
• Expertise in quality management, change management and continuous improvement.
• Experience working at both strategic and tactical levels, with a proven ability to operate at the C-Suite level.

• A team player and self-starter who's able to build bridges across teams and job functions.
• Excited to bring your "nothing is not my job" attitude to our fast-paced, high-growth work environment.
• Extremely organized and attentive to detail.
• Excellent record-keeping and documentation skills.
• A successful track record in developing and managing internal and external partnerships.
• A history of building and managing high performing teams.
• Knowing when to push an agenda and when to let a situation develop, rest, or advance.
• Ability and comfort with working at executive levels.
• Highly skilled and experienced at negotiating conflict and problem-solving to achieve win-win outcomes at executive levels.
• Exceptional ability to lead change using positive and collaborative methods.
• Setting the standard for business management.
• Leading by example, mentoring, and motivating others.
• Ability to set expectations with business partners and effectively leverage governance for a positive business partner experience.
• Ability to influence and break down silos within an organization as well as across organizations.
• Ability to focus on business value results, rather than solutions.
• Technical aptitude, requirements management, and the ability to assess and articulate risk variables.
• Must have and maintain credibility with the business community.
• Must demonstrate acumen in business and function disciplines.
• Understand and integrate business strategies and trends in technology to deliver value.
• Be able to influence others, using personal rather than positional power.
• Strong communication skills in writing, speaking, and presenting.
• An outside-in focus.
• Outstanding end customer/consumer relationship skills.
• Solid understanding of IT, HR, and finance assets and capabilities.
• Be able to identify gaps and areas that need improvement.
• Strong humility, listening, creativity, and negotiation skills.
• Accept ownership.
• Experience in developing consumer or end-user applications with digital web technologies.
• Ability to quickly master technical as well as functional complexities and nuances of diverse applications and technologies.
• Experience and a strong desire to provide exceptional in-person and remote support to our user base across our offices; solutions-oriented and customer focused.
• Experience in building and managing within controls/compliance environments.
• Ability to work as a member of a team, lead specialists, manage all aspects of projects and provide consultancy & support to business customers.
• Decisiveness, good judgment, strong organization skills, project management skills, strong technical knowledge, excellent oral and written communication skills, and strong interpersonal skills.