Job Description

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We are seeking a dynamic and enthusiastic Ground Staff Executive to join our team at. As a Ground Staff Executive, you will play a crucial role in ensuring the smooth operation of our company's ground operations. This is a full-time position with a competitive salary and benefits package.
Key Responsibilities:

• Greet and assist passengers at the check-in counter, ensuring a positive and professional customer experience

• Handle ticketing, reservations, and other administrative tasks efficiently and accurately

• Coordinate with other departments to ensure timely and efficient boarding of passengers

• Assist passengers with special needs and provide support to unaccompanied minors

• Handle and resolve customer complaints and concerns in a timely and professional manner

• Conduct security checks and ensure compliance with safety regulations

• Handle baggage and cargo loading and unloading, as well as other ground handling duties as needed

• Maintain a clean and organized work environment, adhering to all company policies and procedures

• Communicate effectively with team members and other departments to ensure smooth and efficient operations.

• Continuously update knowledge of company policies, procedures, and regulations to ensure compliance and provide accurate information to passengers. Qualifications:

• High school diploma or equivalent; additional education or training is a plus

• Excellent communication and customer service skills

• Ability to work in a fast-paced and dynamic environment

• Strong organizational and multitasking abilities

• Knowledge of basic computer applications and ticketing systems

• Willingness to work flexible hours, including weekends and holidays

• Physically fit and able to lift to 50 lbs. If you are a self-motivated individual with a passion for customer service and a desire to work in the aviation industry, we encourage you to apply for this exciting opportunity. We offer a competitive salary and benefits package, as well as opportunities for growth and development within our company. Join our team at Viswamitempowersolution and be a part of our success story.

Skills Required