Job Description

Maximise Client Joy as a Voice Process executive

Become the spokesperson for our business by joining our customer-focused team in Chennai! We offer excellent opportunities for professional development, skill enhancement in customer service and communication, and career advancement within a supportive and growing environment right here in Chennai. You'll be instrumental in providing outstanding support to our customers and building lasting relationships.
Roles and Responsibilities:
As a Voice Process Executive headquartered in Chennai, you will serve as our clients' initial point of contact, answering their questions, offering assistance, and making sure their phone conversations are positive. In addition to developing your problem-solving skills and communication and active listening skills, this position will give you the chance to learn about our products and services and the needs of our customers in the Chennai area. In order to contribute to high levels of customer satisfaction, you will learn how to respond to client enquiries effectively and professionally.
Skills:
basic computer skills and knowledge of the call centre software or CRM systems that are frequently utilised in Chennai.
the capacity to multitask and switch between systems during a call.
strong precision and attention to detail when recording encounters with customers.
the capacity to perform well under duress and properly manage difficult client situations.
Experience: 1 to 6 yrs
Qualification: Any Basic Degree
Salary: Based on Previous work Experience
Location: Chennai
No of Vacancies: 9 Vacancies
Apply and Advance your Career
HR - Preetha
63855 80670
infohrpreetha29@gmail.com

Skills Required