Job Description

? Educate customers to utilize services available through self-service channels provided by Bank

? Help and support the customers in giving feedback for services availed.

? Increasing Sales by making available information on various products and services of the bank to customers / visitors.

? Ensuring HNI / Wealth / Premier customers are given proper attention / recognition while handling and priority in service.

? Making available product information brochures, forms, applications etc. to visitors / customers.

? Helping Customers in using alternate /digital services channels, directing to concerned counter / officer in case of need.

? Supporting customer in using digital channels like ATM, ADWM, INB, YONO Mobile App etc.

? Suggesting customers regarding the facility of Toll-free numbers / Call Centre / WhatsApp Banking for account balance related information and other requirements related to ATM / INB / Account Statements etc.

? Direct customers to the concerned officer for cross-selling of products and services, loans / advances offered by the bank.

Job Type: Contractual / Temporary

Pay: ?24,000.00 - ?26,500.00 per month

Work Location: In person