Job Description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Utilizing monitoring tools to track application performance, identify potential issues, and proactively communicate about them.Writing reusable, testable, and efficient code. Understand requirements and deliver high-quality solutions.Identifying and resolving bugs through testing and debugging.Managing and prioritizing support tickets, ensuring timely resolution within established Service Level Agreements (SLAs).Creating and maintaining technical documentation, including knowledge base articles.Identifying opportunities to enhance automation in monitoring and support activitiesAssisting with the deployment and configuration of new applications or application updates.

Qualifications

Degree in computer scienceUnderstanding of machine learning concepts, algorithms, and frameworksProficiency in programming languages like Python, along with experience in scripting