Job Description

Calix provides the cloud, software platforms, systems and services required for communications service providers to simplify their businesses, excite their subscribers and grow their value.
Responsibilities and Duties:As a Renewals Specialist Intern, you will be part of the Renewals organization at Calix, which is responsible for driving customer loyalty and retention, maximizing recurring revenue, and ensuring customer satisfaction. You will work closely with the Renewals Specialists and other internal teams to: Understand the overall concept of the company, including the brand, customers, product goals, and all other aspects of service. Review and research accounts, opportunities, and contracts. Prepare renewal and true up quotes, amendments, and proposals. Update and maintain accurate data and records of activities in Salesforce. Align with internal stakeholders through various communication methods. Accept designated, business-focus projects to research, propose ideas and solutions, and present final project during the internship. Provide feedback and suggestions to improve the process.

Qualifications:
To be successful in this role, you will need:6 months to 1 yeas of work experience preferably in a customer focused role, understanding of technology is a plus. Bachelor's or master's degree in business, marketing, communications, technology or a related field. Excellent verbal and written communication skills. Ability to work independently and collaboratively in a fast-paced environment. High attention to detail and accuracy. Understanding of Microsoft Office. Salesforce knowledge a plus!

About Us


PLEASE NOTE: All emails from Calix will come from a '@calix.com' email address. Please verify and confirm any communication from Calix prior to disclosing any personal or financial information. If you receive a communication that you think may not be from Calix, please report it to us at talentandculture@calix.com.
Calix delivers a broadband platform and managed services that enable our customers to improve life one community at a time. We're at the forefront of a once in a generational change in the broadband industry. Join us as we innovate, help our customers reach their potential, and connect underserved communities with unrivaled digital experiences.
This is the Calix mission - to enable BSPs of all sizes to Simplify. Innovate. Grow.

If you are a person with a disability needing assistance with the application process please:Email us at calix.interview@calix.com; or Call us at +1 (408) 514-3000.

Calix is a Drug Free Workplace.