Job Description

Job Details How will you do it?

• Would be trained on process specifics
• Need to ensure performance measures & agreed TAT are met
• Agreed procedures are followed, any changes to process are updated & have these signed off from the supervisors
• Perform Account Reconciliations on specific disputed accounts
• Coordinate with all stakeholders to obtain necessary information to get the requisite information & perform analysis/required actions

• Any Graduate Degree (preferred B.com/M.com/BBA) and/or professional experience focusing on Finance/Accounting (O2C Domain preferred)
• Good communication skills - proficient in both verbal and written business communications
• 0 - 2 years of work experience (preferred) in North America O2C (Collections, Credit, Cash App & Reporting)
• Excellent customer service, business communication, and follow-up skills, with the ability to work in a fast-paced team environment while meeting deadlines
• Excellent Analytical skills, Proactive & demonstrates high degree of ownership
• Ability to perform moderately complex account reconciliations:
  • Any experience in pulling and analyzing data from ERP/other systems would be preferred

• Intermediate skills in Microsoft\xc2\xae Word, Excel, Outlook, and Internet navigation and research, including
  • Ability to utilize basic formulas
  • Utilize Pivot Tables and V-Lookups

• Advanced Excel Skills for the reporting role (Write VBA code, macros, and SQL queries to extract, manipulate, and distribute data) \xe2\x80\x93 candidates with BCA/courses from reputed IT institutes preferred
• Open to work in night shifts (shared services environment)