Job Description

Overview:

WELCOME TO SITA

We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry.

You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?

Are you ready to love your job? The adventure begins right here, with you, at SITA.

PURPOSE

We need a motivated individual to support our training activities as part of the Sales and Commercial Excellence program. The role will be primarily responsible for end-to-end training management and data reporting for the global Sales team. You need to collaborate with the learning team and our audience to ensure smooth operations.


Please note there is no travel involved and the support you provide will be behind the scenes, but crucial to our team's operations. At the same time, we are planning major automation of the entire process, and you will be important part of the project team that will be designing and implementing the automation.

What will you do

Administration

Help organize virtual and in-person training programs for a diverse team of participants across all GEOs.

Sending Invitations Acceptance status tracking in Ongoing sheet Sending reminders Prework tracking Attendance marking Post work tracking Certificates release to participants Roster update

Data Reporting

Assist on training data management to keep data updated

Excel skills to Vlookup, Pivot tables

Calendar Management

Maintain the training calendar for the global sales training program

Update the calendar on Sharepoint

Training Administration

Basic Learning Management System (LMS) tasks

Run completion reports Update course completion Update roster for completed workshops


Additional Tasks:

Reviews for e-learning with the Training Team Presentation design Hub content updates (Sharepoint)

Qualifications:

EXPERIENCE

Graduate with an interest in knowledge management, training, marketing, and data analysis, and reporting. Your role is yours to shape. You bring your experience, fresh outlook, and eagerness and we will help you grow. There will be opportunities to grow into the field of content creation and instructional design if you so wish; or into detailed analysis and reporting to support our wider Sales Operations team in their endeavours to manage the Sales process and transformation.

KNOWLEDGE & SKILLS

Bachelor's degree or higher Intermediate PPT and Excel skills are a must Basic project management AI and task automation skills Email skills to operate in a corporate environment Professional verbal and written communication skills Attention to detail and high quality in work Team-player and open to feedback

CORE COMPETENCIES

Adhering to Principles & Values Communication Creating & Innovating Customer Focus Impact & Influence Leading Execution Results Orientation Teamwork

WHAT WE OFFER

We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

Flex Week:

Work from home up to 2 days/week (depending on your team's needs)

Flex Day:

Make your workday suit your life and plans.

Flex-Location:

Take up to 30 days a year to work from any location in the world.

Employee Wellbeing:

We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

Professional Development:

Level up your skills with our training platforms, including LinkedIn Learning!

Competitive Benefits:

Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.