Job Description

Eligibility: Graduate fresher od Experience / U.G (with minimum- 6 months in customer service / sales/ tech support in GOOGLE ADWORDS:Role & responsibilitiesi. Scope: Supplier will provide inbound phone, email, and chat support Services with emphasis on troubleshooting, account optimization, upselling, and efficient issue resolutionii. Troubleshooting topics that Supplier will support are the following:a. Billing and payment processingb. Queries related to ad unseen by Customersc. Account activation and account optimizationd. Payment and support optionse. Campaign optimizationf. Product and market specific policiesg. AdWords reporting optionsh. Account, campaign, budget, and keywords management queriesi. Complaints, fraud, and account hijacking queriesj. Other related products with Google Ads including AdWords Editor, Google Analytics,Location Extensions, Merchant Centre - Product Extensions, GMB, Youtube etc.iii. Account optimization / upselling topics that Supplier will support include, but are not limited to:a. Account structure optimization (e.g., ad group, campaigns)b. Improving targeting settingsc. Improving keywords, ad textd. Increasing bids, budgetApplication Process:Interested candidates should submit their resume and a cover letter detailing their relevant experience on the below mention details.king and problem-solving skills to develop innovative campaign strategies.24/7 & Rotational shifts including night shifts- 7lpa- Eligible candidates can send resume at - No Hidden Charges / No Fees (ref:updazz.com)

Skills Required