Gold Loan Executive

Year    Tiruvalla, KL, IN, India

Job Description

Coordinate with branch sales team and support BSM, SMs for lead conversion

Tele-calling / follow up on leads given by sales team and Corporate office

Coordinate customer walk in branch. Explain product details to customer and suggest scheme based on need analysis

Conduct self gold valuation and inform gold loan amount.

Manage external gold valuation process i.e. interacting with valuator making sure that the process is followed

Update valuation details in system i.e. Gold portal and loan booking system

Ensure loan processing completed within stipulated TAT.

Follow up with customer for timely interest collection

Gold loan file disbursal in system (this could be done by BOM for most Branches)

Custody of gold packets in the office, record it as per process

Raise Payment Request / Cheque Disbursement, record it as per process.

Arrange to send the complete file to COPS as per process.

Manage Related MIS, interface with COPS, regional teams as might be required.

Co-ordinate with central tele calling team for collections / follow up for payments from overdue borrowers

Customer Support / Service as required.


Job Type: Full-time

Pay: ₹15,000.00 - ₹17,000.00 per month

Benefits:

Provident Fund
Work Location: In person

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Job Detail

  • Job Id
    JD3996792
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Tiruvalla, KL, IN, India
  • Education
    Not mentioned
  • Experience
    Year