Job Description

Template

Job Title -

Manager - Public Services - Data & AI

Level :

09 Consultant

Location:

Bengaluru / Gurugram/Mumbai

Must have skills:

Data & AI / GenAI Strategy development and deployment and large-scale transformation roadmaps for global public sector clients Experience in collaborating with Data & AI / GenAI teams for data fluency and delivering for product/solutions roadmap (including Data Scientists / AI Engineers / Responsible AI practitioners Designing and implementing public sector digital platforms and citizen experience solutions aligned with Data & AI / GenAI strategy of public sector clients Experience with Data & AI / GenAI Strategy design, solutions, benchmarking, best practices, and implementation Experience with key data providers (such as Snowflake, Databricks, AWS Sagemaker/Bedrock, GCP AI Platform/Vertex AI, and Azure) Experience with GenAI frameworks and approach for deployment and an understanding of model development, deployment, optimization, evaluation Experience with solutions involving Supervised / Unsupervised Learning, Deep Learning Applications, Reinforcement Learning, Model Interpretability, and Model Explainability Techniques Experience with solutions involving Content Generation, Language Translation and Localization, Chatbot Development, Text Summarization and Analysis, Multimodal Content Creation

Good to have skills:

Knowledge & experience in Public Sector verticals including Social Services, Healthcare, Education, Postal Services, Revenue, Border, Defense or related sectors in the Private Sector Creation of Strategic Vision & Roadmap, Data Readiness & Maturity Assessments, Value Assessments, Use-Case Prioritization plans, Ethics/Policy/Governance POVs, Targeting Operating Model & Design, Blueprinting & Solution Architecture, Change Management & Training Plans, Costing for AI deployment & model training/applications Policy formulation and regulatory compliance for Data & AI / GenAI.

Job Summary:

The Accenture Public Services Strategy team is seeking a highly skilled and innovative Public Sector Strategy Manager. This role is pivotal in driving the Data & AI / GenAI agenda, enhancing data infrastructure, and developing Data & AI / GenAI solutions to improve public services. The ideal candidate will have a background in digital government initiatives with a sectoral/functional focus, and a passion for public service.

Roles & Responsibilities:

Public Sector Data & AI / Gen AI Strategy

Develop and implement a comprehensive Data & AI / GenAI strategy aligned with governmental objectives and public sector needs. Designing and implementing Data Platforms / AI Platforms, personalization frameworks and customer experience solutions Identify and leverage emerging Data & AI / GenAI technologies to enhance digital service delivery and citizen engagement Conversant with product backlogs, user requirement gathering, developing user personas, service journey, wireframes, UI/UX etc. with a sector/functional focus Promote Data & AI / GenAI literacy and culture within the organization and across public services. Measure and report on the effectiveness of Data & AI / GenAI initiatives and suggest improvements.

Professional & Technical Skills:

Data & AI / GenAI Strategy Design and Implementation Digital Product Strategy Data & AI / GenAI Solutions Data & AI / GenAI Frameworks for deployment Data & AI / GenAI Benchmarking, best practices, and implementation Operating Model Design Creation of Strategic Vision & Roadmap Data Readiness & Maturity Assessments Value Assessments Use-Case Prioritization plans Targeting Operating Model & Design Blueprinting & Solution Architecture Change Management & Training Plans Cost Analysis for AI deployment & model training/applications


About Our Company | Accenture

Experience:

Minimum

3-6

year(s) of experience is required

Educational Qualification:

Bachelor's degree in information technology, computer science, or a related field. * MBA or a postgraduate degree from a Tier 1 B-School with rich experience in building Data & AI / GenAI strategy and working with public sector clients.