At EY, you\xe2\x80\x99ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we\xe2\x80\x99re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Global Managed Service \xe2\x80\x93 Identity and access Management \xe2\x80\x93 Staff The IAM Administrator role will be primarily responsible for the support and enhancements that are required for the engagement. Also adhering to stated SLA\xe2\x80\x99s and ensuring high standards of quality deliverables. Key Requirements / Responsibilities:
Experience in working on any two IAM engagements providing application support (SailPoint IIQ/SailPoint IDN/Saviynt/ One Identity/CyberArk/Azure AD).
1 to 3 years of experience in support, customization, configuration and deployment of any Identity Management and Governance products
Troubleshoot and maintain user onboarding workflows and role provisioning
Ability to perform Root Cause Analysis and suggest solutions to avoid errors
Support IGA tool integration with critical applications and infrastructure
Follow approved life cycle methodologies
Interact/coordinate with customers as required
Assist stakeholder teams as required, coordinate with product engineering team
Resolve technical issues through debugging, research, and investigation.
Understands of below IGA concepts:
User Lifecycle Management, Provisioning, and Reconciliation
Auditing, Reporting, and user activity Monitoring
Access Certification
SOD
Java/J2EE and knowledge on SQL
Strong communication skills, both verbal and written
Ability to work independently, adapt quickly, and maintain a positive attitude
Support onboarding of application and platform users.
Monitor IAM platform components and resource
Provide IAM support to end users.
Work involves day to day health check, incident support (as per defined scope and levels), e-mail support, tool upgrades and monitoring of systems, reporting the status and working with Development and QA teams to help them fix the issues.
Must have experience in Application Onboarding
Experience with IGA integrations, connectors, custom integrations, application patterns, strong technical acumen
Perform systems analysis and tuning to insure optimal infrastructure response
Qualifications: Education:
Bachelor\'s Degree required
Skills Expertise
Good soft skills i.e., verbal & written communication and technical document writing
Prior experience working in remote teams on global scale
Customer orientation skills
Scripting knowledge
Work Requirements:
Willingness to work in shifts as required
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
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