Job Description

Job Summary:

The

General Manager - Quality

is responsible for leading and overseeing the entire quality function across all manufacturing operations, including incoming, in-process, and final inspection. The role ensures that all products consistently meet customer, statutory, and internal quality standards. The GM-Quality drives a culture of continuous improvement, zero defects, and customer satisfaction throughout the organization.

Key Responsibilities:Strategic & Leadership:

Define, implement, and maintain the organization's

Quality Management System (QMS)

in line with ISO/IATF standards. Lead the quality team to achieve

zero-defect manufacturing

and high customer satisfaction. Establish and monitor

quality KPIs

(rejection rate, rework, customer complaints, etc.). Develop and implement

quality strategies and policies

aligned with business goals. Lead customer and third-party audits; ensure compliance with all relevant quality standards. Drive initiatives for

continual improvement

, process control, and cost reduction. Mentor and develop quality engineers, inspectors, and technicians.

Operational:

Oversee

incoming, in-process, and final inspection

activities to ensure product conformity. Review and approve

control plans, inspection plans, and process validation documents

. Ensure robust implementation of

root cause analysis (RCA)

and

corrective/preventive actions (CAPA)

for non-conformances. Coordinate with production, design, and maintenance teams for quality improvement and problem resolution. Manage calibration of all measuring instruments, gauges, and CMMs. Ensure traceability and documentation for all quality records, test reports, and certifications. Lead

supplier quality management

activities including supplier audits and material approval. Monitor and respond to

customer complaints and feedback

, ensuring timely resolution and preventive measures. Implement and promote

5S, Kaizen, SPC, and Lean manufacturing practices

within the quality function.

Qualifications & Skills:

B.E. / B.Tech in Mechanical, Production, Metallurgical, or Industrial Engineering (Master's degree preferred). 10+ years of experience in quality management, including at least 5 years in a senior leadership role in

foundry, machining, or automotive components manufacturing

. In-depth knowledge of

ISO 9001, IATF 16949, and customer-specific requirements

. Strong understanding of

casting, machining, and metallurgical processes

. Expertise in

GD&T, CMM inspection, SPC, PPAP, APQP, FMEA, and MSA

. Proven track record in leading audits and achieving customer approvals. Excellent analytical, problem-solving, and leadership skills. Strong communication and interpersonal abilities. Proficiency in MS Office, ERP systems, and quality data analysis tools.

Key Attributes:

Strategic thinker with hands-on leadership approach. High commitment to quality excellence and continuous improvement. Strong decision-making ability under pressure. Excellent team management and mentoring capability. Customer-focused, proactive, and process-driven mindset.
Job Types: Full-time, Permanent

Pay: ?40,000.00 - ?50,000.00 per month

Work Location: In person