Job Description

Job Title:

General Manager - Hospitality (GM Hospitality)

Location:

Nirwana Square One, Kharar (Punjab)

Employment Type:

Full-time | Senior Leadership Role

About the Role

We are seeking an experienced and dynamic

General Manager - Hospitality

to lead and oversee all hospitality operations at

Nirwana Square One

, a fast-growing lifestyle and entertainment plaza comprising

restaurants, food court, hotel, and cinema

.

The ideal candidate will have

strong multi-unit hospitality leadership experience

, with deep exposure to

F&B operations, hotel management, entertainment/leisure formats

, and overall commercial performance management.

Key Responsibilities

Operations Management

Lead end-to-end operations of

restaurants, food court, hotel, and cinema

within the plaza Ensure smooth daily operations with consistent

service quality, hygiene, and safety standards

Develop and implement

SOPs

across all hospitality verticals Monitor and improve

guest experience and satisfaction scores

Food & Beverage Leadership

Oversee all F&B outlets including fine dining, QSRs, cafes, and food court operations Work closely with restaurant partners/brands on: Menu planning & pricing strategy Quality control & brand compliance Revenue optimization Ensure

FSSAI compliance, food safety audits, and hygiene standards

Hotel & Cinema Oversight

Supervise hotel operations including front office, housekeeping, maintenance, and guest services Oversee cinema operations focusing on customer flow, F&B counters, staff productivity, and safety Coordinate promotions, events, and peak-hour management

Financial & Commercial Management

Prepare and manage

annual budgets, P&L, and cost controls

Track revenue, occupancy, average ticket size, food sales, and footfall trends Identify opportunities for

upselling, cross-promotion, and event-based revenue

Negotiate and manage vendor contracts and service agreements

Team Leadership

Recruit, train, and lead multi-department teams Build a performance-driven culture with regular reviews and training programs Ensure adequate staffing, shift planning, and productivity benchmarks

Marketing & Business Development

Work with marketing teams on: Launch campaigns for new restaurants/hotel/cinema Seasonal promotions, festivals, and events Partnerships and brand activations Represent the plaza in discussions with

brand partners, investors, and external stakeholders

Qualifications & Experience

Bachelor's degree in

Hotel Management, Hospitality, Business Administration

, or related field

10-15+ years

of experience in hospitality leadership roles Mandatory experience in

multi-unit operations

(restaurants + hotel OR large F&B clusters) Exposure to

cinema, entertainment venues, or large lifestyle destinations

is a strong advantage Strong knowledge of: F&B operations Hospitality compliance & licensing Budgeting and P&L management

Key Skills & Competencies

Strong leadership and people management skills Excellent operational and financial acumen Customer-first mindset with attention to detail Ability to handle high-footfall, high-pressure environments Strong communication and stakeholder management skills

What We Offer

Senior leadership role in a

high-profile mixed-use destination

Opportunity to shape and scale a growing hospitality ecosystem Competitive salary Long-term growth opportunities

How to Apply

:

Interested candidates can apply via Indeed or share their resume at

8544866605 hr@nirwanagreens.com .

Job Types: Full-time, Permanent

Pay: ?65,000.00 - ?150,000.00 per month

Work Location: In person