We are looking for a highly driven and experienced
General Manager
to oversee our hospitality operations in Goa, including cafe, restaurant, and hotel divisions. The GM will be responsible for ensuring smooth day-to-day operations, exceptional guest experience, financial performance, and team leadership.
Key Responsibilities:
Operations Management
Oversee end-to-end operations of the cafe, restaurant, and hotel property.
Maintain service standards, hygiene, safety, and brand guidelines.
Coordinate with department heads (F&B, kitchen, housekeeping, front office, bar, HR).
People & Team Leadership
Recruit, train, and mentor staff.
Drive team performance, motivation, and discipline.
Create a positive, professional, and guest-focused culture.
Financial & P&L Responsibility
Achieve revenue, profitability, and cost control targets.
Prepare and monitor P&L, budgets, and financial reports.
Implement strategies to optimize operational efficiency and sales.
Guest Experience & Brand Management
Ensure consistent high-quality guest service.
Handle escalations and resolve customer complaints effectively.
Uphold brand identity and ensure memorable experiences for all guests.
Sales & Marketing Support
Work with marketing team to boost footfall, events, and promotions.
Build relationships with local partners, influencers, and vendors.
Compliance & Administration
Ensure legal, statutory, and local compliance.
Oversee vendor contracts, inventory, and procurement.
Requirements:
Proven experience as a
General Manager / Hotel Manager / Operations Head
in hospitality (hotel, cafe, or restaurant group).
Strong knowledge of F&B, guest relations, and property management.
Financial acumen with P&L handling experience.
Excellent leadership, communication, and problem-solving skills.
Goa market exposure preferred.
Flexibility to work weekends / hospitality hours.
Call on
9974463330
( HR Henny )
Job Type: Full-time
Pay: Up to ₹100,000.00 per month
Benefits:
Food provided
Work Location: In person
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