to head operations and business development in the
Kolkata region
. The ideal candidate will have extensive experience in freight forwarding, a solid shipper base, and a proven track record in sales, client retention, and team leadership.
Mandatory Requirements:
10+ years
of experience in
Freight Forwarding Services
Prior experience in managing
end-to-end freight operations
(Ocean, Air, Projects, Customs)
Must bring an
existing shipper/client base
that can be diverted
Should have experience handling the
entire Kolkata region
Ability to prepare and present
market intelligence reports
Strong in
client acquisition, retention
, and strategic growth
Excellent
team management and leadership
skills
Key Responsibilities:
Lead the freight forwarding business for the Kolkata region
Supervise sales and operational functions across all verticals - Ocean, Air, and Projects
Source new business and expand scope with existing clients
Review and approve quotations, job files, and pricing across departments
Accompany sales teams for client onboarding and overdue payment resolution
Drive weekly sales meetings, pipeline reviews, and collection tracking
Handle credit approvals, commission structures, and escalation issues
Guide operations team on complex customs clearance or logistics solutions
Build and maintain strong client relationships and ensure high retention
Support recruitment and training of new sales staff
Ensure monthly and annual
revenue targets
are met
Prepare and present
market intelligence reports
to management
Key Performance Areas (KPAs):
Region-wise freight forwarding management
Revenue achievement (monthly & annual budgets)
Client acquisition and retention
Timely collections within agreed credit periods
Sales team monitoring and support
Business integration and cross-vertical collaboration
Compliance with internal systems and processes
Effective people and performance management
Desired Attributes:
Self-motivated, target-driven, and problem-solving attitude
Strong knowledge of
total logistics solutions
Excellent interpersonal, negotiation, and communication skills
Capable of handling strategic business discussions and client conversions
What We Offer:
Strategic leadership role in a reputed logistics company
Competitive compensation and performance-linked rewards
Opportunity to drive regional business growth with autonomy
Interested can send their cv on hryogita.pandey@proton.me (with subject:-GM - Freight Forwarding- Kolkata)
Job Type: Full-time
Pay: ?3,000,000.00 - ?3,500,000.00 per year
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Supplemental Pay:
Performance bonus
Work Location: In person
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