Job Description

The General Manager Business Acquisition & Client Relations will lead the strategic growth agenda across key accounts and new business initiatives. This role will drive high-value client partnerships, revenue expansion, and market intelligence to accelerate NeoNiche's position as a full-service experience agency of choice. It demands a commercially astute, people-focused, and results-oriented leader who can convert market potential into sustainable business success.

Key Responsibilities / Accountability

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Client Strategy & Growth Leadership

Develop and execute strategic client roadmaps by aligning agency strengths with client goals. Convert briefs into opportunities and ensure the delivery of integrated solutions that drive retention and expansion.

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Business Acquisition & Market Expansion

Identify high-potential prospects across industries and geographies. Own the sales lifecycle from lead generation to contract closure while developing scalable pitch strategies and growth narratives.

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Revenue Planning & Commercial Management

Deliver quarterly and annual revenue goals. Lead pricing discussions, proposal accuracy, profitability tracking, and financial forecasting in alignment with board expectations.

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Relationship Management & Client Experience

Build deep, consultative relationships with CXOs, procurement leads, and key decision-makers. Drive proactive account stewardship, value-based interactions, and a differentiated service experience.

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Team Leadership & Capability Building

Inspire, mentor, and lead multifunctional teams across client servicing and acquisition. Set performance standards, implement upskilling programs, and build a talent pipeline for future growth.

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Collaboration & Integration

Work cross-functionally with Strategy, Creative, Finance, Operations, and Delivery teams to ensure consistency, agility, and innovation in every client solution.

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Market Intelligence & Innovation

Track competitive movement, market trends, and category shifts to feed into solution design and prospecting. Translate intelligence into client advantage and agency relevance.

Job Types: Full-time, Permanent

Pay: ?1,100,000.00 - ?2,000,000.00 per year

Work Location: In person