Job Description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Global Scape Admin in India.
In this role, you will manage and maintain the organization's secure electronic file transfer processes, ensuring seamless data exchange across multiple systems and teams. You will work with both internal teams and external vendors to troubleshoot issues, implement process improvements, and maintain compliance with IT policies. The role offers a dynamic environment where technical expertise, problem-solving, and collaboration are key to ensuring reliable, secure, and efficient file transfer operations. You will also contribute to documentation, reporting, and operational procedures, supporting both day-to-day operations and project initiatives.
Accountabilities

• Administer and manage the Electronic File Transfer Program using GlobalScape.
• Ensure secure file transfers through protocols such as HTTPS, FTPS, and SFTP.
• Develop and maintain PowerShell scripts for file transfers and related utilities.
• Resolve technical issues efficiently, collaborating with internal teams and external vendors to identify root causes and implement solutions.
• Log and track service requests with vendors, coordinating diagnostics, actions, and testing with functional teams.
• Identify and implement system process improvements using automation, best practices, and technology upgrades.
• Create and maintain Support Design Specification and Support Supplement documents.
• Provide ad-hoc reporting and assist with day-to-day service delivery issues.
• Adhere to incident, change, and problem management procedures within the Customer Solution Delivery Framework.
• Document operations procedures for new modules and functionalities in collaboration with project teams.

Requirements

• Bachelor's degree in BE, B.Tech, MCA, or a related technical field.
• 7-10 years of experience in GlobalScape administration and file transfer management.
• Strong knowledge of GlobalScape File Transfer tools.
• Hands-on experience with ITIL processes, including incident and problem management.
• Excellent written and verbal communication skills.
• Ability to collaborate across multiple teams, prioritize tasks, and manage complex technical issues.
• Proficiency in scripting and automation using PowerShell or similar tools.
• Strong problem-solving, analytical, and organizational skills.

Benefits

• Remote work flexibility.
• Contract employment with competitive compensation.
• Opportunity to work on secure file transfer systems and large-scale IT infrastructure.
• Exposure to cross-functional teams and global IT operations.
• Professional growth and skill development in a technology-driven environment.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
? Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
? It compares your profile to the job's core requirements and past success factors to determine your match score.
? Based on this analysis, we automatically shortlist the three candidates with the highest match to the role.
? When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.
The process is transparent, skills-based, and free of bias -- focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.
Thank you for your interest!
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Skills Required