Job Description

What you'll do:

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If you desire to be part of something special, to be part of a winning team, to be part of a fun team - winning is fun. We are looking forward tohire

Global Payables Operational Excellence Manager

in

Pune, India.

In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model of inclusion & diversity are already embedded in

who we are - it's in our values, part of our vision, and our clearly

defined aspirational goals. This exciting role offers opportunity to:

Operational Excellence Manager is responsible for driving continuous improvement across the Global Payables function This role leads strategic initiatives to optimize end to end processes, enhance efficiency, reduce costs, and improve service delivery, identify and drive for process improvement and operational metrics performance improvement Leverage Eaton Lean system methodologies and collaborate cross-functionally to implement sustainable improvements aligned with functional goals This role requires close partnership with stakeholders in SCM, Business, Finance, and GFA to identify inefficiencies and deliver sustainable solutions With a sharp eye for process improvement, address the key operational challenges like invoice holds, payment delays, and outstanding GRIR (Goods Receipt/Invoice Receipt) items by pinpointing root causes and driving integrated fixes across systems and teams A natural change agent, to thrive in dynamic environments and excel at executing complex, high-impact transformation projects that boost operational performance and deliver measurable results End-to-End Process Reengineering Lead transformation initiatives across Global Payables Identify gaps in current-state processes, develop action plans by working with upstream & downstream stakeholders to seamless execution and implementation Evaluate improvement opportunities impacting Global payable process by collaborating with relevant stakeholders ( SCM, Business, IT & Delivery Partner) Ensure PTP processes comply with internal controls, regulatory requirements, and audit standards Partner with Genpact, plant operations, supply chain, Logistic COE, Tax and finance teams to streamline invoice processing, Holds resolution, GRIR resolution, and vendor payments Align transformation efforts with global payable goals, Holds reduction initiative, technology integration introduced by SCM Work with process owners and regional tower lead to integrate business process seamless in global process

Qualifications:

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Requirement:

Masters Degree, or equivalent, in Accounting, Finance. Knowledge on Supply Chain process 15 - 20 years of varied accounting, information systems, finance or shared services experience Strong MS office skills, project management tools, Power BI Strategic thinking and critical thinking with a hands-on approach to problem-solving. Ability to influence and collaborate across global teams; Familiarity with shared services and global process ownership models. Experience in change management and stakeholder engagement. Strong assertive leadership / motivational skills Highly motivated / self directed Strong customer service orientation Experience in quality initiatives, value stream mapping Oracle and SAP Financial systems experience; Ability to manage multiple priorities, communicate clearly, and align stakeholders toward a shared goal Identify inefficiencies and lead initiatives to streamline PTP processes (e.g., invoice processing, vendor management, payment cycles).Apply Lean, Six Sigma, and other methodologies to eliminate waste and improve cycle times Develop and maintain process documentation and standard operating procedures Ensure that process changes support lean principles, integrate technology to increase touchless process & work with delivery partner on ideas & innovation

Skills:

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Evaluate emerging technologies and pilot innovative solutions to future-proof operations Partner with cross-functional teams including Procurement, Tax, IT (SAP S/4HANA, Oracle R12, SCF, Ariba), and Business Units to co-create sustainable solutions Facilitate workshops, training sessions, and communication plans to drive adoption and minimize resistance Act as a bridge between business needs and technical teams to ensure seamless implementation Work with process owners and regional tower leaders to support in global / regional initiatives Lead cross-functional projects focused on operational excellence in Purchase to Pay process Manage transformation and continuse improvement projects from ideation through execution, ensuring alignment with functional objectives and timelines Define project scope, milestones, resource plans, and success metrics Conduct post-implementation reviews to capture lessons learned and refine future initiatives Change management - work with change management leader to ensure seamless awareness, knowledge and implementation of process or technology changes Performance Monitoring & Reporting Establish and track KPIs and dashboards to monitor operational performance Analyze data to identify trends, root causes, and opportunities for improvement Present findings and recommendations to leadership Use KPIs and analytics to monitor process performance and identify areas for continuous improvement Develop dashboards and reporting tools to track transformation impact (e.g., invoice cycle time, pay term analysis, GRIR backlog, Holds trend & root cause analysis) Present insights and recommendations to leadership for strategic alignment Provide coaching and training on continuous improvement tools and techniques Foster a culture of operational excellence and innovation across the PTP team * Support change management efforts to ensure adoption of new processes