Job Description

: Site Name: Bengaluru Luxor North Tower Posted Date: Nov 8 2022 Ready to help shape the future of healthcare? Uniting science, technology, and talent to get ahead of disease together GSK is a global biopharma company with a special

: Site Name: Bengaluru Luxor North Tower Posted Date: Nov 8 2022 Ready to help shape the future of healthcare Uniting science, technology, and talent to get ahead of disease together GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. :- This is an ideal role for a candidate with previous experience in applied data science, data analysis & insights generation and wishing to grow their career in healthcare analytics and insight generation to drive patient outcomes. This role will apply natural language processing and text analytics capabilities to translate unstructured data (human language / Medical voice of customer) into key topics, context summaries, and sentiment for additional insight discovery. This role will have two key responsibilities - solving business problem statements through execution of adhoc analyses and building / maintaining data science solutions to be embedded as features into analytics product This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following: Partner with Global Medical affairs to understand the business problem / need, define the analytical problem statement and scope out the deliverable and delivery plan. Execute analysis to discover customer and patient findings/potential insights using domain understanding, business acumen and advanced analytics techniques such as natural language processing, text analytics, statistical analysis, machine learning aligned with and guided by the Global Medical Affairs business priorities and strategies Deliver timely/close to real time strategic, relevant and actionable findings through storytelling. Lead Voice of the Customer (VoC) analyses leveraging a wide range of analytical and data visualization tools and resources available to uncover and communicate opportunities Identify early warning signals and opportunities. Partner with the Medical Insights leads to reveal findings that are potential insights for medical expert validation and pressure testing. Determine appropriate advanced analytic solutions for more efficient customer focus to support the insight leads Leverage NLP methodologies to build solutions that analyze unstructured data from multiple feedback sources including but not limited to medical voice of customer feedback from customer listening, feedback via surveys and research, forums, online communities, social media/publicly available information, call center voice and email feedback, medical information requests, and other available sources of customer feedback data and information Appropriately train and maintain machine learning models for accuracy and relevance with analytical findings. Pull through analytics and business acumen through appropriate selection of methods fit for purpose that reveal customer patterns in the data that may spark additional data analysis or research for deep customer insight Productize analytics solutions / Proof of concepts as features on Azure based analytics platform using systems understanding, engineering constraints and system performance needs Develop broad methodological and advanced analytics approach expertise with unstructured data analytics Stay on top of the latest external methods and approaches, current and emerging industry trends, and advanced methods/best practices. Develop compelling summaries that visualize the data through narrative dashboards to clearly tell a succinct story in easy-to-understand ways Focus on the key findings and insights in alignment with stakeholders' goals/business needs with proper validation techniques to build confidence in the results Craft and tell compelling stories around commonalities and themes found in the VOC data Core and Technical Competencies, to be successful in this role, you should demonstrate: 4+ years of experience of working in Data Science or related role 4+ years in applied Machine Learning, supervised and unsupervised learning. 2+ years of unstructured data analysis/text analytics/natural language processing / language models. Experience in NLP/ML applied to scientific/medical domain a plus/preferred Demonstrated curiosity and passion about creative problem solving and data innovation, demonstrated accountability in driving project, demonstrated autonomy in leading stakeholder discussions and delivery Proficiency in Python programming, SQL, Statistics, data pipelines and data story telling through visualization methods e.g., PowerBI, PowerPoint, Excel etc. Working knowledge of cloud based and local data science frameworks and toolkits. Experience in Azure / Databricks / Azure Health is preferred but GCP / AWS would be considered Exposure to building large scale machine learning systems or product development environment would be preferred but not mandatory At GSK we value diversity (Gender, LGBTQ +, PwD etc.) and treat all candidates equally. We aim to create an inclusive workplace where all employees feel engaged, supportive of one another, and know their work makes an important contribution. .LI-GSK GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. 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