Job Description

ZS is a place where passion changes lives. As a management consulting and technology firm focused on transforming global healthcare and beyond, our most valuable asset is our people. Here you\'ll work side-by-side with a powerful collective of thinkers and experts shaping solutions from start to finish. At ZS, we believe that making an impact demands a different approach and that\'s why here your ideas elevate actions, and here you\'ll have the freedom to define your own path and pursue cutting-edge work. We partner collaboratively with our clients to develop products that create value and deliver company results across critical areas of their business including portfolio strategy, customer insights, research and development, operational and technology transformation, marketing strategy and many more. If you dare to think differently, join us, and find a path where your passion can change lives. Our most valuable asset is our people. At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems-the ones that comprise us as individuals, shape who we are and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. : This is a leadership position providing guidance for Revenue Management Services Team. Person in this role will be responsible for monitoring topline revenue performance, perform performance analysis, and overseeing the development and deployment of property performance improvement plans, when required. You will manage staffing to accommodate all contracted needs and oversee team onboarding and ramp up. Work on projects that would benefit many/all clients, as assigned. Build relationships with various Hotel teams, management companies, ownership groups, and Brands, as necessary. Responsibilities: Manage the Centralized Revenue Management Services Team either for one client or multiple, in their efforts to reach Market Share and Revenue goals for each Revenue Manager on the team. Direct the Portfolio Revenue Managers in identifying hotels to focus on efforts for improved revenue and market share opportunities. Approve strategy documents and presentation decks for the Portfolio Revenue Managers prior to their strategy meetings, ensuring that they\'re prepared and presenting proper information. Oversee the property onboarding process, as properties are added into the Revenue Management Services portfolio. Mentoring/Developing : Hold regular 1:1 meetings with all direct reports, providing feedback and mentoring to improve performance and develop technical, analytical and strategic skills. Listen to managers strategy calls and provide feedback to improve their delivery of information. Foster relationships with the Portfolio Revenue Managed hotels through an annual satisfaction survey. Oversee the training and onboarding program of new hires, ensuring have the required revenue management domain expertise and are client ready. ZS Initiatives : Design and execute initiatives designed to improve topline revenue and market share for the portfolio of hotels. Provide appropriate tactical and strategic support to hotels or groups of hotels as identified by client. Participate in special projects as directed by ZS leadership. Administrative : Track and report on performance of team, initiatives. Ensure consistency of delivery for all items included in scope of services. Evaluate processes and procedures, to identify areas for productivity improvement. Qualifications: 3-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major, 10+ years of relevant work experience in revenue manageement function of large hotels, min. 3 year of leadership experience in managing revenue portfolio. Experience with commercial Revenue Management Systems and Central Reservation systems, with significant experience in analysis & development of strategy. Ability to analyze system and market data, gather facts and establish core issues or root causes. Ability to make data-driven decisions, identify patterns, and draw conclusions that lead to tangible business outcomes. Oversee the development and deployment of property performance improvement plans when required. Must possess solid verbal and written communication skills. Ability to negotiate, sell, persuade, and influence professionals such as Revenue Managers, Directors of Sales, General Managers, Client Teams etc. Requires ability to develop and deliver effective presentations. Demonstrate self-confidence, energy, and enthusiasm. Present ideas, expectations and information in a concise, well-organized way. Manage time well, effectively prioritizing tasks. Strong leadership skills, ability to develop and motivate a team. Perks & Benefits: ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Considering applying At ZS, we\'re building a diverse and inclusive company where people bring their passions to inspire life-changing impact in global healthcare and beyond. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don\'t meet 100% of the requirements listed above. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To Complete Your Application: Candidates must possess or be able to obtain work authorization for their intended country of employment. ZS is committed to providing and maintaining a safe workplace. In order to keep its employees safe, ZS recommends that all its employees and contractors be fully vaccinated against COVID-19. Proof of vaccination can be voluntarily provided upon acceptance of offer of employment. NO AGENCY CALLS, PLEASE. Find Out More At:

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