Job Description

Job Category: Program & Project Management
:
Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.
Job summary:
As a Project Manager within the Markets Operations Cross-LOB Initiatives team, you will be responsible for managing both strategic and tactical projects. Your role will also involve providing analytical, reporting, communications, and change management support to senior management in Markets Operations. The projects you will handle may encompass areas such as digitization/automation, operational efficiency, regulatory matters, control, business resiliency, and people initiatives..
Job Responsibilities:

• Lead, manage, and drive execution of key programs across multiple Markets Operations areas.
• Perform activities supporting the governance infrastructure and protocols of the program.
• Manage end-to-end delivery of projects/programs, partnering closely with teams across Operations, Technology, Sales & Trading, Data & Analytics, Legal & Compliance, Finance, Human Resources, and other corporate functions. This will include project planning and analysis, resource management, driving or overseeing project execution, and reporting of status to senior management.
• Conduct data collection, data analysis, and synthesis to develop recommendations for management or to inform management decisions.
• Leverage the latest digital tools and technologies to support development of scalable, leading-edge solutions.
• Providing reporting, analytical, communications and project support to senior Markets Operations management
• Design and documentation of organizational and operational processes to support program execution.
• Partner within the business and senior-level stakeholders to achieve stated goals.
• Lead problem solving and data driven decision making inclusive of process design, re-engineering, and target state modeling.

Required qualifications, capabilities and skills:

• Bachelor's degree required.
• Minimum 10 years project management / business analysis experience
• Markets or other related financial services experience is must; experience in an operations and knowledge of industry regulations .
• Excellent written/verbal communication and presentations skills targeting various stakeholders and senior management
• Intermediate/Advanced experience using Microsoft Office, including Excel, and PowerPoint
• Excellent analytical and logical thinking to understand and analyze complex business problems
• Strong data analysis skills, including analysis of operational, process, and financial data
• Strong organizational and prioritization skills, detail-oriented, and strong interpersonal and influencing skills
• End-to-end project management experience, including scoping, business case development, implementation, results measurement and change management
• Ability to analyze and resolve project-related issues and follow through with set objectives

Preferred qualifications, capabilities and skills

• Experience with emerging technologies and the latest digital tools is a plus
• Experience working with geographically distributed and culturally diverse work-groups

About Us:
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.
About the Team: J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.