to lead and enhance our customer relationship strategy across international markets. The ideal candidate will have a strong background in CRM systems, a strategic mindset, and the ability to communicate clearly across diverse teams. This role is key to driving customer engagement, retention, and personalized customer journeys through data-driven initiatives.
Key Responsibilities
Develop, execute, and optimize global CRM strategies across multiple regions and platforms
Manage and maintain CRM systems to ensure data integrity and usability
Analyze customer data and behavior to segment audiences and tailor messaging
Collaborate with marketing, sales, and product teams to align CRM efforts with business goals
Design and monitor automated campaigns including email, SMS, and push notifications
Generate and present performance reports with actionable insights
Ensure GDPR and global data privacy compliance
Lead training and onboarding for regional teams on CRM tools and best practices
Qualifications
1+ years of proven experience in a CRM-focused role, preferably on a global scale
Strong proficiency with major CRM platforms (Salesforce, HubSpot, etc.)
Excellent analytical skills and a data-driven mindset
Fluent in English, both written and verbal
- strong communication skills are a must
Experience in customer segmentation, lifecycle marketing, and campaign automation
Ability to manage multiple projects in a fast-paced, multicultural environment
Familiarity with HTML/CSS for email templates is a plus
What We Offer
Competitive salary between
15,000 - 17,000
per month
A global, collaborative team culture
Opportunities for professional development and international exposure
Flexible work environment
Ready to shape the future of customer relationships worldwide?
Apply now and be a key part of our global growth journey.
Job Types: Full-time, Permanent
Pay: ?15,000.00 - ?20,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Life insurance
Paid sick time
Provident Fund
Schedule:
Day shift
Supplemental Pay:
Performance bonus
Yearly bonus
Work Location: In person