Job Description

Job summary

The Global Client Partner role is pivotal in driving strategic HR initiatives across the United States and India. With a hybrid work model and day shift this position requires a seasoned professional with extensive experience in HR practices. The role focuses on enhancing client relationships and delivering impactful HR solutions that align with business objectives.

Responsibilities

Develop and implement HR strategies that align with the companys global objectives and enhance workforce productivity. Collaborate with cross-functional teams to ensure seamless integration of HR processes across different regions. Analyze HR data to identify trends and provide actionable insights to improve employee engagement and retention. Facilitate communication between clients and internal teams to ensure alignment on HR initiatives and objectives. Drive the adoption of best HR practices and innovative solutions to address client needs and challenges. Monitor HR metrics and KPIs to evaluate the effectiveness of HR programs and make necessary adjustments. Provide expert guidance on HR policies and procedures to ensure compliance with local and international regulations. Lead efforts to improve HR service delivery and client satisfaction through continuous process improvement. Coordinate with HR teams in the United States and India to ensure consistency in HR practices and policies. Manage client expectations and deliver HR solutions that meet their strategic goals and objectives. Oversee the implementation of HR technology solutions to streamline processes and enhance efficiency. Advocate for diversity and inclusion initiatives to foster a positive and inclusive workplace culture. Support talent management efforts to identify and develop future leaders within the organization.

Qualifications

Extensive experience in HR practices and strategies in both the United States and India. Proven track record of successfully managing client relationships and delivering HR solutions. Strong analytical skills to interpret HR data and provide actionable insights. Excellent communication skills to facilitate collaboration between clients and internal teams. In-depth knowledge of HR policies and compliance regulations in multiple regions. Ability to drive process improvements and enhance HR service delivery. Experience in implementing HR technology solutions to improve efficiency. Commitment to promoting diversity and inclusion within the workplace. Expertise in talent management and leadership development. Ability to work effectively in a hybrid work model and adapt to changing environments. Strong problem-solving skills to address client challenges and provide innovative solutions. Proficiency in managing HR metrics and KPIs to evaluate program effectiveness. Ability to lead cross-functional teams and drive strategic HR initiatives.

Certifications Required

SHRM-SCP or SPHR certification is required for expertise in HR practices.