Job Description

India
Full-Time
30th Sep 2025

Qualifications

B.COM

Overview

Global Care Executive

Responsibilities

A Global Care Officer's primary role is to enhance parent-school communica3ons and foster parent-school rela3onships, to promote and retain an agile communica3on rela3onship with students/parents:
Resolving Parental Complaints and Concerns
Building Posi3ve Rela3onships
Parent Connect Calls
Parent Feedback Management
Student Admission and Enrollment concerns

Skills Description

Required Skills & Qualifica3ons
1. Minimum 4-5 years of experience in a customer service or support role/teacher/parent in the exis3ng school
2. Strong verbal and wrijen communica3on skills.
3. Proficiency in handling customer service sofware, CRM tools, and MS Office.
4. Excellent problem-solving and conflict-resolu3on abili3es.
5. Ability to manage 3me and mul3task effec3vely in a fast-paced environment.
6. High level of pa3ence, empathy, and ajen3on to detail

Skills

Customer Service

Perks that make life at GSG even better

Discover a world of extraordinary perks that go beyond the ordinary, making your experience in our company truly exceptional.

Live well

At GSF, we know that health is more than doctor visits and life is much more than work. That's why we go beyond generous medical, dental, and vision benefits for you and your family.

Never stop learning

Want to explore data science, pick up new coding skills, or get that MBA? We love it! Learning is everything around here, so we kick in serious cash for higher education

Take time to recharge

Not gonna lie -- we work hard here. But we work smart, too, by balancing things out with vacations, holidays, and company breaks plus time off when personal or family challenges crop up.

Fuel your creativity

At GSF, Focus. Energy. Yummy snacks and those fizzy waters you love. It takes a lot to be creative all day, but we've got you covered. Practice meditation and mindfulness.