Job Description

Who We Are

At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals.

Our Impact

CRM Engineering team is charged with using CRM tooling, principles and practices to transform processes and optimize the client relationships experience. We operate across Global Markets Division and in many cases across the firm to find and deploy technologies that provide uplift to the CRM ecosystem.

Career Development Opportunity

This role provides a fantastic opportunity to have an impact within GS Global Markets Division as the prevalence and velocity of CRM Tooling grows - this role also provides an opportunity to interact at firm level, engaging the firm-wide initiatives and projects.

Who We Look For

Goldman Sachs Product Managers and Business Analysts are innovators and problem-solvers, building solutions in risk management, big data, mobile and more. We look for creative collaborators who evolve, adapt to change and thrive in a fast-paced global environment.



We are looking for a Product Manager Associate to join a strong engineering team focused on Salesforce platform adoption. This is an opportunity to be part of a team responsible for building brand new successful, sustainable and strategic CRM products across the firm.


You have a fierce sense of ownership, caring deeply about the quality of everything that you deliver into your clients' hands You love the challenge of creating and updating a product, and are confident in your ability to bring clarity and direction to ambiguous problem spaces You work well in a fast paced environment while deeply invest in long term quality and efficiency You are considerate to the cultural differences of team and a diverse user-base
Forward thinking: Anticipation of organizational needs for efficiency

Key Responsibilities

Translate business requirements and technology specifications - in both directions: top-down and bottom-up Ability to own and break down functionality into well written user stories Manage inter-team and technology dependencies to mitigate project and product risks Work within key agile principles - you will need to understand and live by scrum methodologies and deliver customer value every sprint Proactively identify and communicate project roadblocks, risks and platform opportunities Document user guides, training materials, and ensure detailed design documentation Facilitate UAT testing with stakeholders Perform necessary data analysis and migration activities

Desired Skills & Experience

Technical


Demonstrate understanding and provide leadership on Salesforce implementations, including but not limited to: requirement gathering, analysis, design, configuration, integrations, system testing and production support Exhibit propensity to solve complex problems Review and implement product enhancements utilizing software development methodology Leverage advanced data management and data analysis skills to define and implement product roadmap and strategy Demonstrate understanding of systems architecture and concepts and acting as subject matter expert for internally designed products Partner with Engineering teams to resolve issues with production applications and work with users on training and adoption


Communications


Able to translate technical CRM capabilities to a non-technical audience Demonstrate interpersonal skills and an ability to develop relationships with stakeholders Articulate issues clearly and communicate effectively with all levels of the organization Listen well and be receptive to others' ideas and suggestions, encouraging open and collaborative dialogue among team members


Client Focus


Identify client needs and work to optimize the foundations of great client experience using CRM tooling and technology Establish, cultivate and leverage relationships to identify and execute on process enhancements


Risk Management


Articulate operational and risk impacts related to a specific task or procedure Develop controls to proactively manage risks in this domain (e.g. entitlement; data proliferation control etc.)


Management, Leadership & Culture


Foster a culture of solving the firm's problems and driving towards business value Ability to manage a plan across multiple competing priorities (multiple platforms, all of which will have different needs at different times)

Qualifications

3+ years of product management experience, with high velocity delivery Salesforce Admin Certification Salesforce implementation and project delivery experience using software development lifecycle methodologies Experience working in a global, diverse team setting Comfortable in the fast lane: Experience with driving rapid team and product growth Strong quantitative background to support data-informed decision making; advanced problem solving and analytical skills.

Goldman Sachs Engineering Culture

At Goldman Sachs, our Engineers don't just make things - we make things possible. Change the world by connecting people and capital with ideas. Solve the most challenging and pressing engineering problems for our clients. Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action. Create new businesses, transform finance, and explore a world of opportunity at the speed of markets.



Engineering is at the critical center of our business, and our dynamic environment requires innovative strategic thinking and immediate, real solutions. Want to push the limit of digital possibilities? Start here!





A The Goldman Sachs Group, Inc., 2025. All rights reserved.



Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity.

We Offer Best-In-Class Benefits

Healthcare & Medical Insurance
We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance.


Holiday & Vacation Policies
We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year.


Financial Wellness & Retirement
We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities.


Health Services
We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices.


Fitness
To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount).


Child Care & Family Care
We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available.


Benefits at Goldman Sachs
Read more about the full suite of class-leading benefits our firm has to offer.



Opportunity Overview
CORPORATE TITLE
Associate
OFFICE LOCATION(S)
Bengaluru
JOB FUNCTION
Product Management
DIVISION
Global Banking & Markets