Job Description

The Sales Manager will be responsible for overseeing and managing the Gifts & Novelties , spices & toys shops inside the adventure park. The role involves ensuring smooth daily operations, driving sales, implementing merchandising strategies, managing staff, maintaining inventory, and ensuring an excellent customer experience.

Key Responsibilities:

Develop and implement sales strategies to achieve revenue targets for gift and novelty shops. Supervise day-to-day shop operations, ensuring smooth functioning and compliance with park policies. Train, motivate, and manage shop staff to deliver excellent customer service. Monitor inventory levels, coordinate with suppliers, and ensure timely stock replenishment. Introduce new and attractive products relevant to tourists, families, and children. Oversee visual merchandising and shop displays to attract customers. Handle customer queries, complaints, and ensure high customer satisfaction. Analyze sales performance, prepare reports, and present improvement strategies to management. Coordinate with the marketing team for promotions, discounts, and festive offers. Ensure proper cash handling, billing accuracy, and adherence to company policies.

Qualifications & Experience:

Bachelor's degree in Business Administration / Sales & Marketing / Retail Management (preferred). 3 years of proven experience in retail sales, preferably in gifts, novelties, souvenirs, or tourism-related retail. Strong leadership and team management skills. Excellent communication, negotiation, and interpersonal skills. Knowledge of retail operations, merchandising, and customer service standards. Basic proficiency in MS Office (Excel, Word, PowerPoint). Ability to work in a fast-paced, tourist-driven environment. Fluency in English and Malayalam (Hindi/Tamil added advantage).
Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Food provided
Experience:

B2B sales: 2 years (Preferred)
Work Location: In person