Job Description

We are seeking a Business Development & Operations Manager to join our team at GetOnCRM Solutions Pvt Ltd. This role is a dynamic mix of business development, presales support, client engagement, vendor partnerships, and operations management. You'll play a critical role in driving growth, ensuring smooth presales execution, and supporting day-to-day operational excellence.The ideal candidate is proactive, detail-oriented, comfortable working with clients, and has a strong understanding of both sales processes and business operations.Key Responsibilities :Business Development & Client Engagement : - Respond to and manage inbound inquiries from potential clients.- Proactively communicate with customers to understand needs, provide updates, and build trust.- Support in identifying new business opportunities and nurturing leads through the pipeline.Presales & Proposals:- Collaborate with the technical team to prepare proposals, RFP responses, and pitch decks.- Ensure proposals are client-focused, value-driven, and aligned with requirements.- Assist sales leadership in conducting presales discussions and clarifications with clients.Vendor & Staffing Coordination:- Build and maintain partnerships with vendors and partners to support project delivery.- Work closely with internal stakeholders to identify and fulfill staffing requirements.- Maintain updated records of vendor agreements and resource allocations.Operations & Administration:- Create and manage invoices, ensuring timely submission and follow-ups.- Update and maintain CRM records daily (leads, opportunities, proposals, interactions).- Generate weekly/monthly reports on business pipeline, proposals, revenue forecasts, and staffing.- Streamline internal processes for better efficiency in sales and delivery handoffs.Desired Skills & Qualifications :- 3-6 years of experience in business development, presales, or business operations (preferably in IT services, consulting, or Salesforce ecosystem).- Strong communication skills (verbal & written) with client-facing experience.- Proficiency in CRM tools (Salesforce preferred), MS Office/Google Workspace, and reporting dashboards.- Ability to multitask and manage multiple stakeholders.- Familiarity with invoicing, vendor management, and staffing operations is a plus.- Self-driven, proactive, and comfortable working in a fast-paced growth environment. (ref:updazz.com)

Skills Required